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Buying a business How Understanding Psychology Can Benefit Your DealsHow momentum, stress, co-owners and outside influencers shape a business sale, and how buyers and sellers can keep them from derailing it.

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Selling a business How Buyers Improve Their Success Rate When Acquiring a BusinessFive stages where business acquisitions stall, and what buyers can do at each one to reach closing instead of starting over.

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Selling a business 10 Mistakes that Sellers MakeThe ten mistakes that most often cost owners money or kill a sale, grouped by stage, with what to do instead.

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Selling a business Questions Business Buyers Want Answers ToThe questions buyers put to a seller, starting with why you are selling, and how to prepare honest answers before the first meeting.

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Selling a business Selling Your Business Yourself: The Risks of a Do-It-Yourself SaleWhere owner-run sales go wrong, from presentation and records to pricing, marketing, confidentiality and negotiation, and what an advisor adds.

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Selling a business What a Buyer May Really Be Looking AtThe management and operating signals a careful buyer reads behind your financials, and how to check them yourself first.

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Selling a business What It Takes for a Business to Succeed, and Sell, in the 21st CenturyThree habits that keep a company succeeding as markets shift, and why the same habits make it worth more to a buyer.

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Selling a business What You Should Know About Selling Your BusinessThe five things that matter most when you sell: starting early, a real advisor, the right mindset, flexible structure and a planned handover.

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Selling a business 5 Tips for Dealing with Customer ComplaintsFive practical rules for handling complaints well, and why a company's complaint record matters to customers and buyers alike.

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Offers & due diligence The Top Ten Ways to Avoid Wrecking a DealTen habits that keep a business sale on track, from the day you decide to sell to the day the funds arrive.

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Selling a business The First Impression Your Company Makes When a Customer Calls or WritesHow to audit the first contact customers have with your company by phone, email and web form, and why buyers notice it too.

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Selling a business Can Sellers Use Buyer Warning Signs to Their Advantage?The buyer red flags that predict a deal will stall or fail, and how sellers use them to keep leverage and protect their time and business.

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