Closed transaction · November 2016

Complete Pharmacy Care

MDR & Associates took Complete Pharmacy Care, a pharmacy, through to closing in November 2016.

Complete Pharmacy Care logo

The transaction

  • ClosedNovember 2016
  • SectorBusiness & consumer services
  • LocationSachse, Texas
  • BuyerStrategic buyer: a pharmacy group from Austin
  • Represented byMDR & Associates

The sale

How it ran

A father-and-daughter team came to us with goals for the sale of their niche pharmacy in Sachse that at first looked out of reach.

In the early steps of the process we found several things about the business that a buyer would pay for, and took the pharmacy to market almost a year after engagement. A strong strategic buyer from Austin was chosen for the fit and the synergies, and closed quickly on the strength of its balance sheet and its leadership team.

Communication and integrity are key to a successful M&A transaction. Michael ensured these were managed effectively on both sides of the transaction. They cared less about getting a deal done and more about getting the right deal done for the right reasons with a willingness to walk away if needed. We will work with them again!
Mike RobertsComplete Pharmacy Care

What decided the price

What buyers look at in a service business

Recurring and contracted revenue

The strongest single driver. Revenue under contract, on a schedule, or under a maintenance agreement is worth a multiple of the same revenue sold ad hoc.

Owner dependence

If customers buy because of you, the buyer is not buying a business. Reducing this is the highest-return work available before a sale.

Customer retention and length

Churn and average tenure tell a buyer what they are really acquiring. Have the numbers ready before they ask.

The full list, and who the buyers are: Selling a service business in Texas.

Your company

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